Refund policy

Thank you for shopping with us at Nyrah by Neha.

We take great care in preparing and packing your orders. Please read our return and refund policy carefully before making a purchase.

No Returns or Refunds

Once an order has been shipped and is out for delivery, we do not accept returns or provide refunds under any circumstances.

Damaged or Defective Products

If you receive a product that is damaged or defective, please contact us within 24 hours of delivery.

  • Email us at: nyrahbyneha@gmail.com

Please share:

  • Your order number

  • Clear images or a video of the damaged product and packaging

Our team will review the issue and assist you with the best possible resolution.

Important Notes

  • Requests raised after 24 hours of delivery will not be accepted.

  • Products must be unused and in original condition for any assistance related to damage.

  • We reserve the right to approve or reject requests after verification.

If you have any questions, feel free to reach out—we’re always happy to help 🤍